Forgot your User ID or Password?   If you've forgotten your User ID or Password, you have the following options to help you retrieve them:   1. You can enter your Email Address.   If we have your email address on file we will email your User ID and Password information to you. Please enter your email address below:       Email Address:     2. You can enter your Gratis User ID and answer your Password Reminder Question.   Obtain your password on-line by answering your Password Reminder Question.     3. You can contact your Gratis Award representative.   Please contact your Gratis Award representative to help you with any difficulties you may be having logging in to the Gratis Awards System.