MAIN > WHY “THANK YOU” > IS MORE THAN JUST GOOD MANNERS
WHY “THANK YOU”
Saying “thank you” is no longer just good manners, it’s beneficial to you
and your customers.
BENEFITS FOR YOU
A sincere “thank you” improves well-being, health and makes you feel good, especially during stressful situations.
BENEFITS FOR YOUR CUSTOMERS
Thanking your customers for choosing Estée Lauder encourages her to come back in the future. And remember,
a loyal customer for life significantly increases your paycheck—yay!
START TODAY
Start by thanking every customer for choosing
Estée Lauder. Remember, don’t expect anything in
return—that means a sale! Here’s ways to sincerely thank every customer—
1. Start by thanking her for choosing Estée Lauder and
make it personal by asking for her name.
2. Thank her when she leaves the counter,
whether she made a purchase or not.
3. Call her the next day and tell her you’d love to see
her again and be her personal Beauty Advisor.
PLAY ME
We know calling a customer can be intimidating,
so listen to thank you calls in action.
Play “thank you” call
Play “thank you” message
