COMMUNITY

COMMUNITY > 100% CLUB

COMMUNITY

Introducing the most exclusive club at Estée Lauder—the 100% Club.
25 exceptional Beauty Advisors scored 100% on their recent mystery
service experience. How can you join? Live your Estée Lauder Standards
100% of the time and score 100% on your next mystery shop. Read what
the mystery shop had to say about these exceptional Beauty Advisors.

She was kind, confident and knowledgable about all the products
she showed me.
SONJA WINFIELD
DILLARDS, LITTLETON, CO
She made me feel like she really listened to what I was saying.
I liked that a lot.
ADRIANA LARA
DILLARDS, MCALLEN, TX
She made me feel really special— she had a positive solution for
all my concerns.
TERRI BIANCHI
GILLARDS, GLENDALE, AR
She was informative, empathetic and very personable.

SUE GOODWIN
NORDSTROM, PORTLAND, OR
She addressed all my concerns in a professional and genuine way.

SIMA IMANI
MACYS, NEWARK, CA
Her attention was solely on me during our whole interaction. She was
friendly and was smiling the whole time.
ANITA UTTER
MACYS, FLINT, MI
She felt comfortable asking questions— she was very patient and
attentive with me.
JENNIFER VRUMM
HERBERGER'S, ROSEVILLE, MN
She worked with confidence and authority so I trusted her advice.
She was very genuine and I felt no pressure to buy at all.
SHAHEEN SHAUKAT
BAY, POINT-CLAIRE, QC
She gave me her undivided attention and you could tell she enjoyed
helping me.
SEHAM GHLEIYEM
BAY, OAKRIDGE, B.C.
I was very pleased with the professional and attentive service she gave
me— I would definitely recommend her to my friends.
FAVIOLA VALISQUEZ
BAY, CALGARY, AB
I felt appreciated because she was so sincere, attentive and
focused on me.
JACQUELINE FROST
BAY, CALGARY, AB
She spoke to me as a friend who was really concerned about my needs

PETTY LEE
BAY, RICHMOND, B.C.
He gave me a genuine compliment, was very enthusiastic and engaging—
he definitely exceeded all my expectations.
BRIAN ZHANG
BAY, CALGARY, AB
She was very enthusiastic and engaging. I felt like I was talking with
a girlfriend.
MICHELLE ST. AMANT
BELK, NORCROSS, GA
She kept my interests in mind and seemed genuinely interested in
helping me.
TRACY GERVAIS
LORD & TAYLOR, NEW YORK, NY
Her customer service and attention to detail far exceeded
my expectations.
KATHY KO
BMACYS, PHILADELPHIA, PA
She gave me the best experience I’ve ever had at a makeup counter.
She made me feel very special.
CAROLGENE DELGROSSO
MACYS, AMHERST, NY
She totally exceeded all of my expectations. She was sincere and focused
on me the entire time.
JESSICA CARR
BELK, COLUMBIA, SC
She made a real, personal connection with me and I didn’t feel any
pressure at all to make a purchase.
JANET KUO
MACYS, FARMINGTON, CT
She was upbeat and gave me her undivided attention without
interruption.
MARITZA SALES-GERARD
BELK, COLUMBIA, SC