Your score is out of 10.
check your answers
CONGRATULATIONS!
Your score is 10 out of 10.
You’re a Fall Learning Lab Expert!
You’re a Fall Learning Lab Expert!
main > Fall Learning Lab Refresher
At Fall Learning Lab, you learned about the season of transformation at
Estée Lauder. Are you an expert? It’s time to put your knowledge to the test!
Be sure to take note of your final score!
Estée Lauder. Are you an expert? It’s time to put your knowledge to the test!
Be sure to take note of your final score!
Which of the following is NOT
one of the 5 E’s of Greet?
one of the 5 E’s of Greet?
a. Energetic hello
b. Ear to ear smile
c. Enthusiastically ask if
you can help her
you can help her
d. Establish what kind of
service she wants
service she wants
e. Eye contact
f. Engage her in a friendly
conversation
conversation
Which of the following is NOT an
open-ended question?
open-ended question?
a. How would you describe
your skin?
your skin?
b. What do you like most
about the moisturizer you’re
currently using?
about the moisturizer you’re
currently using?
c. What’s your typical makeup
routine?
routine?
d. Is your skin prone to
breakouts?
breakouts?
How can you surprise your
customer with a treat?
(Select all that apply)
customer with a treat?
(Select all that apply)
a. Offer samples—even if she
doesn’t buy anything
doesn’t buy anything
b. Give her a compliment
c. Share a tip or trick for a
product she already owns
product she already owns
d. Treat her to a 3 Minute
Beauty technique
Beauty technique
Click on the arrow below for the next set of questions!
How can you ask for the sale
without pressure?
(Select all that apply)
without pressure?
(Select all that apply)
a. “What would you like to treat
yourself to today?
yourself to today?
b. “I think you should definitely
get __________.”
get __________.”
c. “Based on your concerns,
here’s what I would recommend
today.”
here’s what I would recommend
today.”
d. “What can you afford to
purchase today?”
purchase today?”
What are the three benefits of new
Advanced Night Repair Eye?
Advanced Night Repair Eye?
a. Eyes will look lifted, lighter,
and less fatigued
and less fatigued
b. Eyes will look younger,
brighter, and less fatigued
brighter, and less fatigued
c. Eyes will look brighter,
lighter, and younger
lighter, and younger
d. Eyes are lifted, hydrated,
and brightened
and brightened
Click on the arrow below for the next set of questions!
Fill in the blank to re-ignite your memory on why we’re the Serum Experts.
Our serums have
years of research behind them.
Our serums are
and can be custom-fit to any customer’s needs.
Our serums are
;
customers around the world love them.
Just check out our testimonials.
Just check out our testimonials.
Our serums are
-,
with over
global patents and
global awards.
global awards.
Answer Key: targeted, high-performance, 150, 30, bestsellers, 70
Click on the arrow below for the next set of questions!
With the launch of our new 24 hour Skintone Correcting Collection,
Enlighten, Estée Lauder discovered that skin’s pigmentation process peaks
at . Based on the importance of this finding, we developed the
skincare collection that is designed to at night
working with skin’s own and provide
important by day.
Enlighten, Estée Lauder discovered that skin’s pigmentation process peaks
at . Based on the importance of this finding, we developed the
skincare collection that is designed to at night
working with skin’s own and provide
important by day.
Answer Key: Natural Repair Rhythm, night, first-ever, protection, correct
Click on the arrow below for the next set of questions!
What is the primary benefit
of the Enlighten Even Skintone
Correcting Creme?
of the Enlighten Even Skintone
Correcting Creme?
a. Reduces the look of all types
of discolorations, refines texture
for a silky smooth feel.
of discolorations, refines texture
for a silky smooth feel.
b. Instantly creates a naturally
radiant, more even-toned look
and provides essential,
comprehensive daytime
protection against UV rays,
pollution and free radicals.
radiant, more even-toned look
and provides essential,
comprehensive daytime
protection against UV rays,
pollution and free radicals.
c. Provides nourishing moisture
and comfort; gently brightens
and soothes irritation.
and comfort; gently brightens
and soothes irritation.
Perfectionist Youth-Infusing
Makeup is a 3-in-1 makeup that
instantly , ,
by hydrating, and
lines and wrinkles.
Makeup is a 3-in-1 makeup that
instantly , ,
by hydrating, and
lines and wrinkles.
Answer Key:
nourishes,
primes,
reduces
nourishes,
primes,
reduces
Which of the following is NOT an
ingredient in Modern Muse Chic?
ingredient in Modern Muse Chic?
a. Amber Wood
b. Stargazer Lilies
c. Suede Musks
d. Jasmine Sambac
CHECK YOUR SCORE
