3. If a customer is not interested in this year’s Blockbuster because she
bought it last year, what can you say to encourage her to want it this year?
(Select all that apply)

• It’s an all new collection this year.
• We have included our #1 night time moisturizer—Advanced Time Zone Night—for the
       first time ever.
• I ’d love to show you what makes this year’s Blockbuster the best one we’ve ever had.
• I love this year’s Blockbuster and you will regret it if you don’t get it.
• I understand. Blockbuster is not for everyone.